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FAQs

How often is data updated?​

Activities are collected continuously. Share prices update during market hours. Commodities update hourly.

Can I export data?​

Yes. Most grids support Excel export. Reports can be saved as PDF via browser print.

How is sentiment calculated?​

Machine learning models analyze text content and assign scores from -1 (negative) to +1 (positive).

What's the difference between AR and CAR?​

AR (Abnormal Return) is single-day performance vs expected. CAR (Cumulative Abnormal Return) sums multiple days.

Can I track multiple companies?​

Each organization can monitor one primary entity. Contact support for multi-entity requirements.

How do I get help?​

Click Support in the profile menu or email support@qback.au.