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Social Accounts

Set up social media queries to monitor mentions of your company across platforms.

Accessing Social Settings​

  1. Go to Company Settings
  2. Select the General tab
  3. Scroll to the social media section

Platform Configuration​

Twitter / X​

Configure Twitter monitoring:

  • Search Query - Keywords to search for
  • Example: $4DX OR "4DMedical" OR @4DMedical

Tips:

  • Use $ for cashtags
  • Use quotes for exact phrases
  • Use OR to combine terms
  • Include common misspellings

LinkedIn​

Configure LinkedIn monitoring:

  • Company Page - Your LinkedIn company name
  • Search Terms - Additional keywords

Reddit​

Configure Reddit monitoring:

  • Subreddits - Which subreddits to monitor
  • Example: ASX_Bets, ausstocks, AusFinance
  • Keywords - Terms to search within those subreddits

YouTube​

Configure YouTube monitoring:

  • Search Terms - Keywords for video search
  • Channels - Specific channels to monitor

Facebook​

Configure Facebook monitoring:

  • Page Name - Your company's Facebook page
  • Search Terms - Additional keywords

News​

Configure news monitoring:

  • Company Name Variations - Different ways your company is referenced
  • Example: 4DMedical, 4D Medical, 4DX, "4D Medical Limited"

Query Syntax​

Basic Operators​

OperatorExampleMeaning
OR4DX OR 4DMedicalMatch either term
AND4DX AND revenueMatch both terms
"""4D Medical"Exact phrase match
-4DX -unrelatedExclude term

Platform-Specific​

Twitter:

  • $SYMBOL - Cashtag
  • @handle - Mentions
  • from:handle - Posts by user

Reddit:

  • Subreddit filtering is automatic
  • Keywords search within selected subreddits

Testing Queries​

After saving:

  1. Go to Activities
  2. Filter by the platform you configured
  3. Check that relevant content is appearing
  4. Adjust queries if needed

Common Issues​

Too Many Results​

  • Make queries more specific
  • Add exclusion terms (-spam, -bot)
  • Focus on exact phrases

Missing Results​

  • Add alternative terms
  • Include common abbreviations
  • Check for misspellings

Irrelevant Results​

  • Use more specific phrases
  • Exclude common false positives
  • Review and refine regularly